new in Avaya IP Office?
IP Office R11.0 Feature Pack 4 Service Pack 1 is now available.
You must have an SSO Login:
Call Recording (ACR):
is a scalable call reporting and contact center solution
that can be deployed on top of an existing IP Office™
specific certification is available / required for Avaya
Call Reporting at this point. Training is through Xima,
as ACR is a rebranded Xima product.
Certificates already achieved for:
Call Reporting Design Engineer
Call Reporting Installation Professional
on ACR Support Professional
phones no longer supported on IP Office R10+
IP Series - EOS 5/2009
Digital Series - EOS 8/2011
IP Series - EOS 11/2010
FYI: We are SIP certified. Let us help you with SIP on your
Avaya IP Office! http://bishopcomputer.com/ip-office-sip.html
Extreme Ethernet Routing Switch 3600 series
Networks ERS 3600 series.
October 2, 2006 the Merlin Magix system became End of Sale.
See the Avaya notice https://downloads.avaya.com/css/P8/documents/100019584
We provide a lot of remote support for the Magix
systems nationwide. http://bishopcomputer.com/ip-office-remote-support.html
We provide troubleshooting and programming.
Companies still cling to this system. While it is a solid
work horse, it is old technology, dating back to the '80's.
The best move would be to upgrade to an IP Office, using
the Magix 44xx phones. It's a cost effective way to get
into the new technology, getting your phone system to work
for you. Then, when cash flow permits, you can change out
old phones withthe new digital sets, utilizing different
features available on the new phones, such as visual voice.
Here's a picture of a Magix upgrade to IP Office we did
with the 44xx phones http://www.pinterest.com/pin/566327721862128913/
November 8, 2010 the Partner ACS system became End of Sale.
See the Avaya notice
popular systems were simple to use. We still support these
products, but we usually don't carry much stock, as they
tend to go fast. We can still get parts through the used
market, for the most part. Some are harder to come by. Check
out our Partner ACS page. Our first phone system here was
a Partner. Great system that lasted many years. http://bishopcomputer.com/partneracs.html
On that page in the Partner ACS area, we also share
the "How to use your Partner Phone" guide, basically
how to program for users. There is also an upgrade path
to Avaya IP Office if you have the Partner ACS phones, and
you can visit that at the top part of the Partner page.