EMERGENCY SERVICE AVAILABLE

Technical remote phone support for Avaya phone systems available... [more]

Contracting & Subcontracting services for:

• Networking
• Avaya telephone systems
• Cabling - copper & fiber
• Videoconferencing
• Relocation Services

• Avaya Products installed:
  • Definity ~15
  • CM (Communication Manager) ~6
  • Intuity ~20
  • Intuity LX ~3
  • IP Office ~40
  • IPO Voicemail Pro ~20
  • Merlin Magix/Legend ~60
  • Merlin Messaging ~25
  • Partner systems ~75+

• Adtran Equipment installed:
  • MX2800
  • Total Access
    • 624
    • 700
  • TSU's
    • 120
    • 120e
  • Routers
    • 3200
    • 3205
    • 3540

PO Box 95709
Hoffman Estates, IL 60195
(847) 781-9475
Fax (847) 781-9662
EMAIL

Specializing in
VOICE , DATA and VIDEOCONFERENCING
~ CONVERGENCE TECHNOLOGY~

EMERGENCY SERVICE AVAILABLE

CONVERGENCE

Convergence technology is the merging of voice, video and data on a single network, integrating telecommunications and computer technology. Convergence technology is the intersection of telephone, TV, cable and Internet networks. Historically, companies have tended to offer either voice or data services and products. Because of increased customer demands for complete solutions, companies now have to consider offering both data and voice services and/or products. Connecting these different networks requires sophisticated integration products and comprehensive understanding of design, implementation and management of both data and voice networking. Because we have worked in both fields, we were able to merge quickly into the now emerging convergence technology field.

Examples of CT (Convergence Technology) solutions:

• Auto Attendants
• Call Centers
• Predictive Dialing Systems
• Fax Servers
• Videoconferencing

SERVICES WE OFFER ARE:

• CTI integration
• Setup application services such as DHCP, WINS, DNS etc.
• Voice over IP, VPN, LAN and WAN installations
• Setup server based applications
• Server administration tasks
• Setup PC based applications
• Premise wiring
• Install switches, hubs and data link equipment
• Install telephone equipment
• Install videoconferencing equipment
• Work with telephone company / ISP's directlyVirus protection installation and setup

Convergence & Telephony Books from Amazon.com