Avaya Business Partner
Uniquely qualified on Avaya telephone systems, network infrastructure, structured cabling and more.

We also support many Avaya Business Partners nationwide.

IP Office R8.0 available NOW!

We're on twitter!
http://twitter.com/bishopcomputer

PO Box 95709
Hoffman Estates, IL 60195
(847) 781-9475
EMAIL

Onsite areas served:

Nationwide technical remote phone support

Specializing in
VOICE , DATA and VIDEOCONFERENCING
~ CONVERGENCE TECHNOLOGY~

EMERGENCY SERVICE AVAILABLE
847.781.9475

Qualifications & Experience

BCC has been in business since March of 1994. We opened our doors as a mainframe service provider, as well as a manufacturer of mainframe memory. We now service (install, de-install, upgrade, downgrade) PC's, servers, networks, Avaya telephone systems and structured cabling. Through the years, Bishop Computer Technical Services has carefully established a sterling reputation for our service and products. We always get the job done correctly, making ourselves and our contractors look good.

We have managed projects from designing data centers, handling large installations of mainframes to PC's, as well as building servers and mainframes from component level. Experienced and certified in Avaya telephone systems as well as Microsoft networking. Known as troubleshooters, we can swiftly diagnose a course of action.

Project Management:

• Pre-site inspection
• Documentation
• Cabling
• Avaya telephone systems
• Network services
• Videoconferencing
• IQMS ERP Installations
• Equipment relocation services

Convergence (voice~data~videoconferencing) expertise:
Experienced and Certified - a winning combination!

• Authorized Avaya Business Partner http://www.avaya.com/usa/partner-locator/
  • Scroll down to Illinois, put in Chicago - check the Partner Name: Bishop
• Certified personnel on staff: APSS AVAYA Professional Sales Specialists & ACSS AVAYA Certified Solutions Specialist
• Pre-installation site inspection report, install, and client configuration of Lucent / Avaya Definity, Merlin, Partner, and IP Office phone systems.
• Provide installs, cabling, programming and on-site training of Lucent / Avaya phone systems for local and nationwide Avaya Business Partners.
  • Avaya Products installed:
    • IP Office ~200+
    • IPO Voicemail Pro ~100+
    • Merlin Magix / Legend ~60
    • Merlin Messaging ~25
    • Partner systems ~200+
    • Definity ~15
    • CM (Communication Manager) ~6
    • Intuity ~20
    • Intuity LX ~3
• Provide remote support on Avaya telephone systems for nationwide Avaya Business Partners.
• Provide installs and cabling of videoconferencing equipment for nationwide contractors
• Provide local network and repair services, including installation of various switches, hubs, routers for nationwide contractors.
• Installed the following data products:
  • Adtran
  • Extreme Networks
  • Sonicwall
  • Avaya
• Microsoft Partner: MCSE / MCP on staff
• Dell Partner

Cabling expertise:

• Built cable test fixtures according to customer spec for Lucent Technologies.
• Designed and manufactured intricate cable assemblies for the gaming industry.
• Built ribbon cable assemblies for a local international printer manufacturer, when there was an overflow of business.
• Install network and telephone cabling to customer specifications - copper and fiber.

Mainframe expertise:

• Designed and manufactured quality OEM memory for the IBM 9121 Mainframe with over 100GBs installed internationally, with only 1 card failure out in the field, which is a phenominal MTBF (mean time between failures)! Bishop Computer never sacrifices quality for cheap parts. The educational field has utilized our cost-effective, reliable memory the most. An Illinois university has 6GB alone in their mainframes.
• Configured, staged, tested, repaired, upgraded, and installed 3090, 9121, 9021, 9672, and 2003 systems, as well as IBM DASD and printers equipment, for nationwide Brokers / Lessors.
• Designed and implemented the installations and de-installations of large computer rooms - from mainframes to PC's and peripherals.
• As of 2005, we only provide de-install services for mainframe equipment